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Operations Support Manager

Posting Reference
Remote, Remote, USA
Full Time

EthosEnergy is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

Reporting to the EthosEnergy O&M (EEOM) Operations Support Director, the Operations Support Manager is responsible for providing fleet support of our Operations & Maintenance Contracts, as well as supporting Business and Program Development efforts.

Job Responsibilities

  • Support Operations Directors and Facility Managers to ensure Facilities are operated and maintained in a safe and environmentally responsible manner.
  • Provide O&M guidance and support to facility teams and work on special projects to improve plant operations.
  • As Project Manager, execute greenfield mobilizations and brownfield transitions to EthosEnergy Care, Custody & Control per EEOM mobilization/transition process and procedure, with emphasis on utilizing lessons learned and continuous improvement.
  • Facilitate EEOM Operations forums at Region and Fleet levels.
  • Assist in the development and implementation of O&M standards, employee development & qualification program, performance monitoring tools, and plant CMMS systems.
  • Support EE policy and program development and ensure compliance with all company policies, procedures, and commercial commitments.
  • Establish and maintain relationships with Owner’s Representatives for projects assigned.
  • Assist with data tracking and analysis to develop trends contributing to proactive actions to ensure continuous improvement throughout EEOM.
  • Provide interim facility support. Be a Quality Program advocate to lead and facilitate Non-Conformance Reports (NCR), lead Root Cause Analysis (RCA) and Management of Change (MOC) processes, and support Benchmark / GenSuite application implementations.
  • Special projects as assigned.

Required Skills / Knowledge

  • Thorough demonstrated understanding of power plant operations, including a working knowledge of O&M processes.
  • Strong fundamental understanding of Safety & Health programs.
  • Strong expertise in Computerized Maintenance Management Systems (CMMS).
  • Working knowledge of Distributed Control Systems (DCS), Programmable Logic Controllers (PLCs), and Data Acquisition and Storage systems (e.g. OSIsoft Pi, GE Proficy, GP EPArchive, CEMS “DAHS”)
  • Understanding of essential environmental concerns and permits as it relates to plant operations.
  • Working knowledge of water treatment programs and statutory regulations.
  • Analyze and interpret data to make sound professional judgments and recommendations.
  • Advanced competency in MS Office applications, to include MS Project, Word, Excel, PowerPoint, and Visio.
  • Working knowledge of budgets, bid proposals, contract evaluation and basic accounting principles, plant economics and power pool operations.
  • Advanced facilitation and problem-solving skills.


  • Minimum of five years relevant experience in power plant operations and maintenance, with a minimum of three years in a plant management team role with fleet, regional or portfolio corporate responsibility preferred.
  • Experience with contract administration and supply chain / procurement.
  • Combined Cycle start-up, commissioning and major maintenance experience preferred.
  • Project Management/Control experience.

Education Requirements

  • A pertinent four-year degree or commensurate experience is required with a demonstrated track record of successful goal achievement.
  • Project Management or Project Control certification a plus.
  • Quality program or systems certification a plus.

Physical Requirements

  • Ability to do walking, reaching, climbing, and stooping and lifting (up to 50 pounds).
  • Travel is required, mainly domestic with occasional international travel possible.

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