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Director of Operations

Reference
EPR006060
Posting Reference
Location
Los Angeles, CA, USA
Type
Full Time

EthosEnergy is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.


The Director of Operations will provide the overall direction and guidance to the operational activities of the organization with the objective of maximizing growth and profitability as well as day-to-day leadership and management to all company operations

Job Responsibilities

  • Manage organization operations by directing and coordinating activities consistent with established goals, objectives, and policies.
  • Evaluate and implement programs to ensure attainment of business plan for growth and profit.
  • Implement improved processes and management methods to generate higher ROI and workflow optimization.
  • Develop and create strategies and policies aligned with organizational goals.
  • Provide mentoring and guidance to subordinates and other employees.
  • Direct engineering to enable product remains within budget.
  • Ensure consumable materials and supplies are adequately stocked.
  • Develop marketing concepts for new product.
  • Ensure compliance with H&SE policies.
  • Act as first line contact for new customers and vendors.
  • Follow up with customers and report to management on a routine basis.
  • Ensure personnel perform operations/tasks in accordance with internal and external requirements.
  • Ensure equipment and machines are functioning properly and preventative maintenance is performed.
  • Ensure employees are properly trained and have the required tools and equipment to perform quality work.
  • Follows direction set by the Company President.
  • Comply with all safety, health, environmental and Quality Management System requirements, policies and procedures relevant to the position.
  • Lead on ensuring technical compliance with the HSE requirements of the Company’s stakeholders, customers and regulators.
  • Ensure customer requirements are serviced within established operating procedures.
  • Diagnose problems and recommend or implement appropriate solutions.
  • Oversee operations to achieve cost, delivery and quality objectives. Manage inventory turns (reduce slow or non-moving inventory) and identify material substitutions are done in an economical manner.
  • Track financial activities for the facility (invoicing, local purchases, inventory levels and service utilization).
  • Prepare annual budget and manage expenses to budget.
  • Report monthly financials to management
  • Administer facility contracts, maintenance and improvements.
  • Direct and participate in sales activities to maintain customer base, develop new customers and monitor customer satisfaction.
  • Develop and execute opportunities to increase services and ancillary revenue.
  • Monitor and communicate new products and specifications, knowledge of customers, competition (strengths/weaknesses) and industry trends.
  • Ensure compliance of Fleet Management Program.
  • Maintain all company vehicles with necessary tools and safety equipment; ensure all necessary repairs are conducted in a timely manner and consistent with company policy.
  • Provide support and guidance to all levels of personnel including training/coaching in areas of problem solving, creative thinking and technical skills.
  • Human Resource responsibilities including staffing and organizing with qualified personnel; conduct performance appraisals and one-on-one meetings; counseling personnel for personal development and improvement; training; adhere to and reinforce policies and procedures.
  • Record, track and approve weekly time; approve employee expense reports; manage non-chargeable items.
  • Ensure compliance with DOT and ATF guidelines Other duties may be assigned as needed.

Required Skills / Knowledge

  • Minimum of seven years relevant experience in UNION field services line operations and management
  • Valid Driver’s License (CDL) or ability to obtain
  • Strong technical understanding of company services and industry
  • Computer literate – Microsoft – Word, Excel, Outlook.
  • Ability to prioritize own workload, to work with a flexible approach
  • Excellent communications skills - verbal and written
  • Analytical ability is required in order to use relevant information and individual judgment, determine whether events or processes comply with laws, regulations or standards Essential;
  • Analytical – Synthesizes complex and diverse information; collects and researches data; uses intuition and experience to complement data; designs work flows and procedures.
  • Problem Solving – Identifies and resolves problems in a timely manner; gathers and analyses information skilfully; develops alternative solutions; works well in group problem solving situations; uses reasons even when dealing with emotional topics.
  • Technical skills – Strong Technical skills are required in this position. Must assess own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.
  • Judgment – Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decision; includes appropriate people in decision-making process; makes timely decisions.
  • Professionalism – Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
  • Dependability – Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.
  • Quality – Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
  • Initiative – Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks with approval; looks for and takes advantage of opportunities; asks for and offers help when needed.

Experience

  • Ten to fifteen years of related experience and/or training, or equivalent combination of education and experience.

Physical Requirements

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job- May require heavy lifting, long hours and travel to job locations for on site meetings. Some job sites may/will be out of state.

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