EthosEnergy delivers on-site field service support for Siemens Energy and Solar® gas turbines up to 15MW output, with 24/7 emergency response and rapid global mobilization capabilities.
Reliable Support When You Need It Most
Some turbine issues cannot wait for workshop transport. Unplanned outages, critical component failures and urgent maintenance require immediate on-site support, not lengthy logistics or multi-week delays.
EthosEnergy's field service teams mobilize rapidly with the expertise for your Siemens Energy and Solar® turbine needs. Our Technical Field Advisors, Project Managers, and skilled craft labor deploy globally within hours, equipped to handle emergency repairs, planned outages, NDE inspections, and commissioning support.
With 24/7 availability, our team of field professionals have more than 450 years of combined turbine-specific experience and deliver the same technical capability as our workshop engineers, but at your site and on your timeline.
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Field Service Benefits
We offer a dedicated team of highly trained and skilled professionals to provide on-site support, allowing you to prioritize your core operational activities. Our team includes field managers, trainers, application managers, coordinators, and craftsmen, all committed to ensuring seamless operations.
Experience rapid response with our emergency call-out services.
Our 24/7/365 helpdesk ensures immediate assistance for critical situations, always accessible to our valued customers.
Bridge operational gaps with our skilled field service crews.
Our team provides essential site maintenance services, conducts periodic inspections, and handles installation and commissioning precisely when you need it most.
Enhance your team’s capabilities through our comprehensive training programs.
EthosEnergy tailors training classes to meet specific customer requirements, offering both on-site sessions and hands-on room training.
Field Service Scope: Inspections to Emergency Response
Routine Maintenance Services:
- Scheduled inspections at:
- 8,000-hour, 24,000-hour, and 48,000-hour intervals for Siemens Energy gas turbines.
- 4,000 and 8,000 hours, with a turbine overhaul at 32,000 hours or per customer requirements for Solar® gas turbines.
- Hot section examinations, compressor washing, filter replacements, and preventive component changes to maintain performance and reliability.
- Emissions tuning.
Diagnostic & Assessment:
- Borescope inspections, vibration monitoring, performance testing, and failure analysis.
- Technical Field Advisors provide expert diagnosis and repair/replace recommendations with support from a team of experienced engineers.
Outage Management:
- End-to-end planning and execution for both planned and unplanned outages, including support of large complex outages across multiple product lines.
- Scope definition, resource scheduling, parts coordination, and quality control to ensure on-time, on-budget completion.
On-Site Repairs:
- Package component removal/installation, control system troubleshooting, piping modifications, and auxiliary system maintenance performed to OEM standards at your facility.
Installation & Commissioning:
- New replacement turbine installation, mechanical alignment, electrical integration, control system configuration, performance validation, and startup support with operator overview.
Emergency Response:
- Rapid global deployment of resources for unplanned failures. Temporary repairs, troubleshooting, emergency parts sourcing, and coordination with UK and USA facilities for expedited solutions.
Flexible Field Service Teams That You Can Rely On
Turbine issues often start small, such as a slight vibration change, a minor performance shift, or changes in combustion. With decades of hands-on experience across thousands of Siemens Energy and Solar® units, our Technical Field Advisors identify these early indicators during routine maintenance.
We focus on catching what others might overlook, from early bearing wear to subtle control drift or signs of hot-section distress. By addressing these issues proactively, we help you plan maintenance on your schedule, with the right parts and resources in place.
The result is improved reliability, fewer unplanned outages, and confidence in your turbine’s performance.
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Supported Light Industrial Turbine Models
Our Field Services teams, supported by our Centres of Excellence in Aberdeen and Houston, deliver fast, expert on-site support for light industrial gas turbines.
We service a wide range of Siemens Energy and Solar® models, including core engines, gearboxes, and compressors.
With rapid mobilization, planned maintenance, emergency breakdown response, and performance optimization, our technicians keep your equipment running reliably and efficiently.
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Siemens Energy Light Industrial Gas Turbines:
- TA Series: TA 1750 / 1500 / 1250
- TB Series: TB 5400 / 5000 / 4000 / 3000
- TD Series: TD 4000
- SGT-100: SGT-100-1S (RM Typhoon), SGT-100-2S (RU Typhoon) FS
- SGT-200: SGT-200-1S (Tornado), SGT-200-2S (Tornado)
- SGT-400 (Cyclone) FS
including DLE (Dry Low Emission) technology
FS = Field Service Only
Solar® Light Industrial Gas Turbines:
- Saturn®: Saturn 10
- Centaur®: Centaur 40, Centaur 50
- Taurus™: Taurus 60
- Mars®: Mars 90, Mars 100
including all generations of SoLoNOx® and Low BTU technology where applicable
- Centaur 40 / 50 and Taurus 60 reduction gearboxes (1800/1500 RPM)
- Solar® Gas Compressors: C30, C28, and C16 / C160
Dedicated Repair Facilities in Aberdeen and Houston
EthosEnergy’s Centers of Excellence in Aberdeen and Houston deliver full in-house repair and overhaul capabilities for Siemens Energy & Solar® light industrial gas turbines.
Both locations are equipped with non-destructive testing, rotor balancing, advanced test cells, CAD design tools, and extensive parts inventories to support fast, high-quality service.
- Aberdeen, UK - Specializes in Siemens Energy turbines, offering rotor life extension, remote monitoring, and Dry Low Emission (DLE) testing capabilities.
- Houston, USA - Specializes in Solar® turbines, providing full-load testing for Mars, Taurus, Centaur, and Saturn models with wet NOx abatement and SoLoNOx emissions testing.
Each facility supports remote and onsite customer witness testing, remote monitoring, rapid turnaround, and tailored maintenance programs designed to meet your operational needs.